Cancellation and Refund Policy
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Cancellation & Refund Policy
Effective Date: March 1, 2025
Company: Chang Strategic Ltd, doing business as AutoCaller AI
Contact: [email protected]
1. All Sales Are Final
All purchases made through AutoCaller AI, including subscriptions, onboarding packages, setup fees, and pay-as-you-go usage charges (e.g., per-minute call rates), are non-refundable. By subscribing to our services, you acknowledge that all sales are final and waive any rights to chargebacks or credits except as explicitly required by law.
2. Subscription Cancellations
You may cancel your subscription at any time through your customer dashboard or by contacting [email protected]. Your subscription will remain active until the end of your current billing period, and no partial refunds will be issued for unused time or services.
Important: Canceling your subscription prevents future charges but does not retroactively refund previously billed periods.
3. No Refunds for Unused Services or Time
AutoCaller AI does not offer refunds, credits, or prorated charges for:
Unused minutes
Unused AI features or tools
Early termination
Downgrades made mid-cycle
Forgotten or accidental renewals
It is your responsibility to manage your subscription settings prior to any billing renewal.
4. Usage-Based Charges
If you are on a usage-based plan (e.g., per-minute call billing), you will continue to be charged for usage incurred prior to cancellation. There are no overage charges, but you are still responsible for payment of minutes already used.
Starter Plan: $0.22 per minute
Elite Plan: $0.15 per minute
5. Modifications to This Policy
AutoCaller AI reserves the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective upon posting to our website. Continued use of the Services after changes are posted constitutes your acceptance of the revised policy.
6. Contact Us
For billing questions, support issues, or to submit a dispute, please contact:
AutoCaller AI
Operated by Chang Strategic Ltd
5788 Gilbert Rd, Richmond, BC
📧 [email protected]
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